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Have a question?
Please refer to the FAQs below for any question you may have. if you have any questions that are not below, please reach out to Infor@whybuy.net and we will assist you as quickly as possible.
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How can I cancel my trailer rental subscription?To cancel your trailer rental subscription, simply log in to your account and navigate to the subscription settings. From there, you can follow the prompts to cancel your subscription.
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How much does it cost to Join?The cost of membership depends on the tier of trailer, the duration you need the trailer, and other factors. Please contact us for a quote.
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How do I use the trailer rental service once I have a subscription?Once you have a subscription, simply log in to your account to browse available trailers. Select the desired trailer, choose your rental period, and confirm your reservation. You can then pick up the trailer at our location or arrange for delivery.
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What are the subscription costs for trailer rentals?Our subscription plans for trailer rentals start at $30 per month, offering convenient access to a variety of trailers without the hassle of ownership.
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How do I use the trailer rental service once I have a subscription?Once you have a subscription, simply log in to your account to browse available trailers. Select the desired trailer, choose your rental period, and confirm your reservation. You can then pick up the trailer at our location or arrange for delivery.
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What should I do in case of damage to a rented trailer?In case of damage to a rented trailer from WhyBuy, please contact our customer service immediately to report the damage and follow the instructions provided for further assistance.
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what is the pre order lead timewe are a small business that utilizes batch runs for all our different models. this allows us to reduce manufacturing cost as well as the overhead to stock inventory. we try to cycle thought our catalog every 2-3 weeks depending on demand. please feel free to contact us regarding our manufacturing schedule to get a specific lead time for any product you're interested in.
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What types of trailers do you offer?We offer a variety of trailers, including gooseneck trailers, utility trailers, car hauler trailers, and more. we are growing our fleet to include new items so check back often
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Do you sell equipment?Of course we do! We understand that you might love the equipment so much that you just have to own it. That is why we have developed a program that you can buy our inventory that has been gently used and maintained for a fraction of the price of new equipment. we update our inventory monthly so check out our shop often
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Where is your business located?Our business is located in Oxford, Georgia. You can find us at 4322 Hwy 81, Oxford, GA 30054, USA.
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Do you offer custom trailer building services?Yes, we provide custom trailer building services to meet your specific needs. Contact us with your requirements, and our team will work with you to create a tailored trailer solution.
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What types of rental equipment does Whybuy currently offer and what are your future expansion plans?At Whybuy, we specialize in providing rental solutions that offer the freedom of ownership without the associated hassles. Currently, we offer a range of trailers and shipping containers for your various needs. Whether you need to transport goods, secure storage for your belongings, or tackle a specific project, our existing rental inventory has you covered. Looking ahead, we have exciting plans to expand our offerings. Soon, you will be able to rent ATVs for adventure and exploration, golf carts for convenient mobility, and storage sheds for additional space. Our goal is to continually evolve to meet your diverse needs and provide reliable rental equipment to enhance your projects and recreational activities. With Whybuy, you can expect quality service and an expanding variety of rental options to fit your lifestyle and business requirements.
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Do I need a special license pull a trailer?In most cases, you do not need a special license to pull a trailer. However, some larger trailers may require a special license. Please contact us for more information.
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Do I need insurance for renting a trailer?Yes, insurance is required when renting a trailer to ensure protection and coverage during the rental period.
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